Return Policy

Effective Date: December 23, 2024

At Charmys, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products should be in their original condition, unused, and in the original packaging.
• A valid proof of purchase is required.

2. Non-Returnable Items

• Customized or personalized handbags.
• Items purchased during clearance or final sale events.

3. Return Process
To initiate a return, email us at info@charmys.site or call us at 307-621-0431. Include your order details and reason for return.

4. Refunds
Refunds will be issued to your original payment method within 7 business days after the returned item is received and inspected. Shipping fees are non-refundable.

For more details, visit: https://charmys.site/return-policy.